Terms and Conditions

Booking and Cancellations

Booking for an Uplift Day must be done via our booking system — we can’t do it for you over the phone.

You can however arrange private hire of the track, if you are interested please email us.

DHFarm is only open on our advertised uplift days, or for pre-arranged private booking. Please don’t try to come and ride at any other times.

Opening hours: First up lift at 9.30am last at 4.30pm.
Car park open at 8.30am.

Booking changes/cancellations made more than 7 days prior to the uplift day can be transferred to another date (subject to availability) free of charge. Refunds will incur a £5 per person cancellation charge.

Booking changes/cancellations made less than 7 days (but greater than 3 days) prior to the uplift can be transferred to another date (subject to availability) free of charge. Refunds will incur a £10 per person cancellation charge.

No refunds or transfers will be given for anyone who cancels less than 3 days before the day or does not arrive on the day.

If for any reason the day is cancelled by the organisers (e.g. due to snow/ice or excessive rain) a full refund will be given. As much notice as possible will be provided but DHFarm cannot accept liability for any additional costs incurred.

We require a minimum number of 5 riders in order to run the day and reserve the right to cancel the uplift if the minimum number is not reached. A full refund will be given in such circumstances and DHFarm cannot accept liability for any additional costs incurred.

Under 18s

Children under 16 must be supervised by a responsible adult (over 18 years) at all times.

All unaccompanied riders under 18 years old require a guardian to sign their acceptance of risk form. Please download, sign, and bring with you.

» CTC Parental Consent Form.pdf

Security and Privacy

No 3rd parties – your details are confidential and will not be passed to any third parties. 

We do not hold your payment details on file, all sensitive information goes through Eventbrite or PayPal, a proven safe payment provider.

If you have any queries or need any further information please contact: info@dhfarm.cc.

DHFarm reserves the right to change these Terms and Conditions at any time.

Safety

Mountain biking is dangerous, includes substantial obstacles, which can be physically testing. There is a risk of injury and death when undertaking such activities.

Trails are graded according to ability, ensure that you are competent to ride each trail. We strongly advice you done a slow run first and look at the obstacles before trying anything. Unless you know the trails don’t jump blind — this is how most accidents happen. Follow the Mountain Bikers Responsibility Code. You must ALWAYS wear a helmet. Knee pads are also mandatory at DHFarm. We also strongly advise you wear gloves, body armor and a neck brace.

IF YOU DO NOT HAVE A HELMET YOU WILL NOT BE ALLOWED TO RIDE IN THE PARK OR USE THE UPLIFT SERVICE.

Read and adhere to all advice signs while using the trails.

Riders must not push up the downhill tracks.

It is your responsibility to ensure your equipment is fit for purpose.

Acceptance of Risk

YOU ARE ABOUT TO TAKE PART IN A HIGH RISK ACTIVITY. YOU WILL MINIMISE THIS RISK BY FOLLOWING THE SAFETY RULES AND ADVICE IN THE MOUNTAIN BIKERS RESPONSIBILITY CODE. IF YOU DON’T FOLLOW THE SAFETY RULES AND ADVICE YOU COULD HAVE A SERIOUS ACCIDENT WHICH COULD BE FATAL.

  • I understand that Mountain Biking is dangerous and includes substantial obstacles, which can be physically testing. I accept that there is a risk of injury and death when undertaking such activities.
  • I understand that I must wear a helmet at all time and that a full face helmet, body armour and gloves are highly recommended.
  • I agree that I will follow the Mountain Bikers Responsibility Code at all time.
  • I agree to check my bike and equipment as per the Mountain Bike Checklist at the start of the day, before each run and after any crash.
  • In the unlikely event of an accident, or loss or damage to my personal effects, I acknowledge that the club will not be liable for any direct or indirect loss, damage or injury arising from or in connection with the Activities (except for death or Personal Injury caused by the clubs negligence).

I certify that to the best of my knowledge I do not have a medical condition which might have the effect of making it more likely that I be involved in an incident which could result in injury to myself or to others.